20 September, 2012

Google+ Hangout & Other Phone Video Conferencing - Beware the Restroom Click

Yesterday, after working with a coworker and my boss, helping the latter familiarize herself with Google+ hangouts, I went to the restroom.  Sitting there, checking my phone's status updates, it looked like my boss had sent another hangout request.  I went to click it, with the idea of removing it from the droid notification list, but instead I launched Hangouts.  Since my last camera-related action had been using the forward-facing camera, I found myself looking at my startled self, upward from my lap.

I scrambled to turn off the hangout, before she signed-in, and in so doing, I was waving the camera around.  'Oh no!!!!', shrieked my mind, as the point of view blazed across my chest, my distressed face, and the walls.  Even navigating to my phone's home screen did not shut down the client.  I managed to find the appropriate command, and I exited the hangout, prior to anyone signing in, but it was touch and go (no pun intended) there for an eternal 20 seconds.

Beware, oh ye user of Google+ Hangouts, Skype, and FaceTime.  This could happen to you.

17 September, 2012

ITIL Family Restaurant & Bakery

Inspired by the events in today's ITSM meeting:

ITIL Family Restaurant & Bakery

My Service Portfolio, My Recipes
My Service Catalog, My Dining Menu
My Experts, My Suppliers
You, My Clients, My Diners

You consume my sauces
Which meet FDA inspection

I do not divulge where I buy my tomatoes
My suppliers request anonymity
Their relationship with me is
As mine is with you

I deal with them on your behalf
As your appointed proxy
Your champion
To illicit from them their best

My bread is tasty
You care not what flavor
So long it meets your nutritional needs
And is tasty with complimentary morsels

I provide meals
You ask not for a plate of ingredients

You and your party plan to return
You have seldom seen food appear so quickly
Hot
And Steaming

You eat
You enjoy

You purge
You are happy

You converse while you dine
Oblivious to the kitchen machinations

As it should be